FAQ

Step 1: Prep your nails using the cuticle pusher, nail file, and alcohol wipe included in your complimentary tool kit.

Step 2: Apply your preferred adhesive (nail glue or sticky tabs).

Step 3: Apply and press down firmly on your Lune Studios press-ons.

For detailed instructions, please visit our Tutorials page.

Step 1: Soak your nails in a bowl of warm water, soap, and oil for 10–15 minutes to help loosen the adhesive.

Step 2: Gently lift and remove the press-ons using the cuticle tool included in your complimentary tool kit.

Step 3: Buff away any remaining adhesive and store your press-ons for future wear.

For detailed instructions, please visit our Tutorials page.

Sticky tabs: up to 1 week
Nail glue: up to 3 weeks

These estimates vary depending on your lifestyle and the precision of your application technique

Yes, our press-on nails are designed for repeated wear with proper removal and care.

No, press-on nails are a gentle, non-invasive alternative to traditional salon enhancements when applied and removed correctly.

A size guide and step-by-step measuring instructions are available on our website to help you find your best fit.

If you have flatter nail beds, the curve of the press-on can be gently adjusted for a more comfortable fit.

Warm the press-on using a hair dryer or hot water, then carefully press down to slightly flatten the curve before application.

We offer custom sizing for customers who require a more tailored fit.

Simply purchase the Custom Sizing Add-On and contact us with your measurements after placing your order.

We offer shape and length customisation services for customers who would like a different nail shape or length.

Simply purchase the Customisation Add-On and contact us with your preferred shape and/or length after placing your order.

Available options can be viewed on our Customisation Guide page.

Local orders typically arrive within 1–3 business days, while international orders generally take 5–15 business days.

Please note that these timeframes are estimates and may vary due to customs processing, local postal services, or periods of high demand.

Yes, we ship worldwide. Shipping costs are calculated based on your delivery destination at checkout.

If your country is unavailable during checkout, please get in touch with us and we'll be happy to assist. ♡

As customs regulations vary by country, we are unable to advise the exact amount of any customs duties, taxes, or import fees. Any applicable charges are the responsibility of the customer.

Please get in touch with us as soon as possible. If your order has not yet been shipped, we'll do our best to update the address for you.

Unfortunately, once an order has been dispatched, we are unable to make any changes.

Due to hygiene reasons, all sales are final.

Please contact us within 7 days of receiving your order with photos of the issue and we'll be happy to assist.

Replacement nails are available for all Lune Studios designs at SGD $8 per nail (excluding shipping).

Simply purchase the Replacement Nail Add-On and contact us with your size and a photo of your nail set, clearly indicating the nail(s) required.

Tracking information may take up to 24 hours to update after your order has been shipped.

If your tracking link is still not working after 48 hours, please get in touch with us and we'll be happy to help.